On February 1, 2022, Scotland’s fire regulations were tightened. Interlinked fire and smoke alarms are to be fitted in all households, by means of either traditional cabling or wireless connection.

smoke alarms

Similarly, heat alarms must be fitted in kitchens and carbon monoxide alarms are also required, where carbon-burning appliances are present. Meanwhile, in contrast, nearly one-in-ten households in England and Wales do not have a working fire alarm.

How fires Affect Properties

At Property Claim Assist, we see first-hand the devastation and destruction property fires bring. Fire can easily take hold in one room, whilst the homeowner is busy elsewhere. Before they discover the fire, it can have spread to other spaces, fed by flammable materials and destroying all possessions in its path. The average area damaged in 2020-21 in domestic properties was 16.4m. More than one-in-ten fires (13%) extend beyond the room of origin.

Fire damage

Even when flames are extinguished, fire damage has not ceased. Toxic deposits inside the fabric of the home continue to erode the framework. Smoke odours simply do not disappear overnight and damage from hose water causes its own problems.

As professional Loss Assessors we know that assessing how much damage has been caused by a fire needs careful consideration. Not to mention, we can offer you a considered service for free.

Smoke Alarms Prevent Fire Insurance Claims

Scotland’s action on fire alarms makes sense. Even residents who do have working smoke alarms may not necessarily hear one go off. This is especially true if they are in another part of the property. In Scottish homes now, if one alarm goes off, they all go off.

Now, in Scotland, a three-bedroom, two-storey house requires three smoke alarms, a heat alarm and potentially also a carbon monoxide alarm. Smoke alarms need to be fitted in every circulation space (hallways and landings) on each floor and in the room most frequently used for general daytime living.

smoke alarms

Those English and Welsh homes without this level of fire protection, or with smoke alarms fitted with dead batteries, are endangering lives and risking a major loss.

Should the worst occur, we can be your side throughout your fire insurance claim. We offer professional loss calculation advice, insurance negotiation and property repair management services. However, we’d rather not see you have to go through this. The best thing you can do? Make sure you fit and maintain your smoke alarms.

Fire Insurance Claim Figures

In 2019 (the last figures available), the average fire insurance claim amounted to £19,527. However, in London, the average fire claim amounted to £51,138.

But these are average figures. Much higher pay-outs for fire insurance claims were made in places such as London (£241,676), Bristol (265,386), Greater London (£119,794) and Reading (£124,423).

Fire damage

Could you really calculate your fire insurance claim entitlement accurately and, hand on heart, say you have covered all bases when it comes to the unseen, as well as obvious damage? Many of our clients could not.

Causes of Fire Insurance Claims

Fire insurance claims were, most worryingly, linked to arson in 46% of cases in 2018-19. Nearly a quarter (23%) were caused by electrical faults and 15.5% of claims were the result of cooking-related incidents. The same sort of percentage stemmed from issues with the heating system.

Overall, fire and explosion claims comprise around 17% of all home insurance claims. 17 in every 100, or 1.7 of every ten domestic property claims.

Fire damage

The percentage linked to arson should give a homeowner extra cause for concern. With figures this high, the possibility a homeowner has deliberately set their own fire is always at the back of an insurer’s mind. If there is the slightest discrepancy in the presentation of the facts, an insurer could claim arson, and void the insurance policy, even if that assessment is not true.

Tips on Handling Your Fire Insurance Claim

Be honest and open from the word go. Notify your insurer about the fire quickly and do not clear away or throw out any evidence from the fire. That is, unless your insurer agrees you can do so.

Try to validate all that you say you have lost, producing receipts, or finding emails that show when you purchased items and what you paid for them. Produce photos that might show valuable items, kitchen units, furnishings and other items.

Limit any further damage by boarding up windows, if necessary, and taking other remedial action. Do not, however, put yourself at risk, or start any repair work, until all has been agreed with your insurer.

But the best advice of all is to make sure you have someone fighting your corner and offering a second viewpoint on your claim. By appointing your own Loss Assessor, you will get the strong voice you need in the negotiations, professional expertise throughout the claim and repair process, the services of someone who can translate the policy wording correctly and deliver your rightful entitlement and a person who will take the burden of your claim off of your shoulders.

Best of all, if you work with their trusted tradespeople and contractors, this service will be free to you and give you no cause for alarm about their workmanship.

Call us today on 0333 577 2720, if you have a fire insurance claim to handle.

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Client Feedback

Reviews from previous policyholders that have appointed Property Claim Assist to manage their claim.

We pride ourselves on managing your property insurance claim, ensuring that we take the weight off your shoulders, with a stress free process.

“Thank goodness I had these guys by my side”

After a traumatic accidental house fire I was a little lost on how to deal with the insurance and the claim. I reached out to these guys and thank god I did! Simon and everyone else at Property Claim Assist were invaluable and I honestly don’t know if I could have got through it all without them. Handling a big and complex insurance claim is very stressful and complicated. The guys at PCA explained how everything worked and guided me through it all and took up a lot of slack and a lot of the work. Thank goodness I had these guys to depend on.

Paul, Fire Insurance Claim
“Professional Handling of the Claim while I was Overseas”
Professional, timely, efficient and effective handling of a massive Escape of Water Claim in a Grade II listed cottage. Gary knows the process, has the contacts and gets things done. I was having to deal with this loss while overseas, so having the Property Claim Assist interfacing with the insurance company, surveyor and contractors was a godsend. Would not have had such a fabulous remediation without Property Claim Assist.

Dr Ford, Fire Insurance Claim, Fire Insurance Claim

“Amazing from start to finish”

Where do I start…Property Claim Assist took our case on when no one else would. They have been brilliant from day 1. We were fighting a loosing battle with the insurance company. They were 100% professional and adept from start to finish. They have been patient and empathetic and got the job done. We will be forever grateful to PCA. The experience has been life changing in many ways but we are in a massively better off position than we were before we contacted them. I cannot recommend PC Assist highly enough.

Alison, Property Insurance Claim, Fire Insurance Claim