Privacy Policy

At Property Claim Assist, the trust and confidence of visitors to our website is our foremost priority. Here you’ll find information on how we treat data that we collect from visitors to our website, and additionally when somebody fills out any forms on our website.

Our business name: Property Claim Assist

Our website address: www.propertyclaimassist.co.uk

Contact Information of business owner: info@property-claim-assist.websitepro.hosting

When someone visits propertyclaimassist.co.uk we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to obtain relevant information, such as the number of visitors to the various parts of the site. This information is processed in a way that does not identify an individual by any of their personal details. We do not make and do not allow Google to make, any attempt to find out the identities of those visiting our website. You can find more information on how we use cookies on this website, in the Cookies Policy section of this policy.

If we require personally identifiable information through our website, we will be upfront with you about this. We will make it clear when we collect personal information and we will explain what we intend to do with it.

As part of the form submission process on our website, we collect and store the information provided during the form submission. This includes full names, email addresses and phone numbers. We use this information to:

We keep all contact form submissions on record for 6 months for customer service purposes. In no circumstances do we use the information that has been submitted for marketing purposes.

When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

This privacy notice does not cover the links to other websites. Those sites are not governed by this Privacy Policy. If you have questions about how a site uses your information, you’ll need to check that site’s privacy policy.

This privacy notice does not cover the links within this site linking to other websites. Those sites are not governed by this Privacy Policy. If you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to control the cookie preferences. For further information on how we use, store, and keep your personal data secure, please read through our privacy policy.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide a better user experience, and understand how the website performs and to analyse what works and where it needs improvement.

As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

Strictly Necessary: These cookies enable services you have specifically asked for. These cookies are essential to enable you to move around the Website and use its features, such as accessing secure areas of the Website.

Performance: These cookies collect anonymous information on the pages visited. By using the Website, you agree that we can place these types of cookies on your device. These cookies collect information about how visitors use the Website, for instance, which pages visitors go to most often, and if they get error messages from web pages. These cookies DO NOT collect information that identifies a visitor. All information these cookies collect is aggregated and so remains anonymous. They are only used to improve the way the Website works.

Functionality: These cookies remember choices you make in order to improve your experience. By using the Website, you agree that we can place these types of cookies on your device. These cookies allow the Website to remember the choices you make, such as your user name, language or the region you are in – and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages, that you can customise. They may also be used to provide services you have asked for, such as watching a video or commenting on a blog. The information these cookies collect will remain anonymous. They cannot track your browsing activity on other websites.

Third-Party: These cookies allow third parties to track the success of their application, or to customise the application for you. Because of how cookies work, we cannot access them. Additionally, third parties cannot access the data in cookies used on our site. For example, if you choose to ‘share’ content through Twitter or other social networks, you might be sent cookies from these websites. We don’t control the setting of these cookies. Please check those websites for more information about their cookies and also how to manage them.

Persistent cookies. These cookies remain on a user’s device for the period of time specified in the cookie and are activated each time the user visits the website which created that cookie.

Session cookies. These cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and it finishes when they close the browser window. Session cookies will be created temporarily. Once you close the browser, all session cookies are removed.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences – and they generally improve the user experience.

You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu

Should you decide to change your preferences later through your browsing session, you can click on the “Privacy & Cookie Policy” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more about how to manage and delete cookies, visit https://en.wikipedia.org/wiki/HTTP_cookie, or www.allaboutcookies.org.

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

When someone visits propertyclaimassist.co.uk we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to obtain relevant information, such as the number of visitors to the various parts of the site. This information is processed in a way that does not identify an individual by any of their personal details. We do not make and do not allow Google to make any attempt to find out the identities of those visiting our website.

We will make it clear when we collect your personal information and we will always explain what we intend to do with it. We will never share your data without prior consent.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Simply email your request to info@property-claim-assist.websitepro.hosting

Visitor comments may be checked through an automated spam detection service.

We have taken measures to protect your data by using a firewall. We also scan our website every day using a malware scanning software to detect any privacy breaches.

If we detect a personal data breach, we will report this to the relevant authorities within 72 hours. If the breach is likely to result in a high risk of adversely affecting individuals’ rights and freedoms, we will inform those individuals without undue delay.

If you have any queries or concerns, please do not hesitate to contact us by email: info@property-claim-assist.websitepro.hosting

We keep our privacy notice under regular review. This privacy notice was last updated on 7th March 2022.