Claim Management Services to Brokers and Their Clients.

Winning clients costs you a lot of time and expense and it takes a great deal of effort to keep them – client retention is synonymous with a claim getting paid.

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Claim management is becoming more complex and the number of claims being rejected is increasing.

Managing claims is a drain on your time and resources. By being independent we take full professional responsibility away from you.

Your clients will expect to receive a high-quality claims service from their insurer. We offer that service and we put your client at the centre of everything we do. Our service compliments your own facilities and adds a strong benefit. The service to you and your client is risk free.

We will provide your client with a clear understanding of the policy conditions and any endorsements that may apply to their claim. Through clear and regular communication we will maintain a strong relationship with your client throughout the claims process. Our experienced team will also be keen to listen to and engage with members of your own team.

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Claims Management Services

Our Assessors are experts at interpreting policy terms and conditions. The appointed Assessor will ensure that the material damage, loss of rent and business interruption sections of your clients claim are fully accounted for.

The PC Assist team consists of Loss Assessors, Surveyors, fire and water damage remediation experts and Project Managers. We provide Claims management services to the following Professional sectors:

  • Lawyers

  • Architects
  • Surveyors
  • Property Developers

  • Managing Agents

  • Accountants

  • Insurance Brokers

  • Letting Agents

What we do in full consultation with you and your client;

  • Arrange estimates and valuations, and quantify the full extent of the claim.

  • Compile and present the claim to the insurance company

  • Deal with the insurance company and their loss adjuster

  • Deal with investigators and surveyors

  • Organise specialist restoration work

  • Deal with the builders and trades people

  • Arrange emergency funding and interim payments

  • Find alternative accommodation for your clients

  • Secure the property and deal with any liability issues

  • Calculate Business Interruption losses

By providing your client with one of our highly experienced Loss Assessors you will be safe in the knowledge that your client’s claim is being managed by an expert whose focus is on ensuring that all parts of their claim are dealt with efficiently and to the highest possible standards.