Property Claim Assist is aware of hundreds of London homeowners living in basements and other properties with damp walls and floors, dangerous electrics, removed skirting boards and crumbling cement, having had nobody progress the property insurance claims they made after the London floods of July 2021.
Our flood insurance claim experts have discovered some insurers have not yet even sent out loss adjusters to inspect the damage that occurred after flooding across large swathes of London on July 12, and then again on July 25, when a month’s rainfall fell in one day. Three months on, nothing has changed for many who suffered property damage and lost all or most of their possessions.
What happened in the July 2021 London floods?
Properties in Kensington, Chelsea, Notting Hill, Kew, Holland Park, Maida Vale and areas of East London, were all hit by flash floods in July or, as it is also known, surface water flooding. In St James’s Park, 41.6mm fell in one day, on July 25. The Victorian drainage system across London could not cope and water backed up, entering homes, shops and commercial premises, and pouring into the basements of London’s many Victorian and Edwardian properties.
London residents living in basement flats have lost everything, or virtually all of their possessions and have had to live with the impacts of water that contains, sewage, chemicals and animal waste, creating numerous health hazards, to add to the wide-scale property damage caused by the ingress of water.
Yet, even now, many have not had anyone inspect their flooded homes and commercial properties, offer advice, approve drying out procedures or agree to the repairs that can be carried out. Adding to the backlog, we have seen further flash flooding in London and Croydon in October 2021, with even one of Princess Diana’s favourite fashion designers affected.
London flood victims and their insurance claims
London property owners, still struggling to advance their property claim for July 2021 flood damage, have typically been going it alone. Many are unaware it is their legal right to appoint their own loss assessor, to help them progress their property insurance claim and act as their representative in negotiations with the insurer’s representative, the loss adjuster.
With many insurers’ loss adjusters not having visited their properties, most property owners, landlords and tenants have been at a loss as to how to proceed.
Luckily, some have been in touch with Property Claim Assist, which has been able to forcefully make the point to their insurer that the situation simply is not good enough. These property owners are now having their property insurance claims progressed with some speed and are having the weight of trying to negotiate their own claim settlement taken off their shoulders.
How is Property Claim Assist helping London flood victims?
Our flood insurance claim experts are working hard to ensure these policyholders receive their rightful entitlement from the insurance cover they bought and are not short-changed or forced to accept an unfair settlement.
Our Property Claim Assist team is also putting all procedures in place for the owners of these flooded London properties, making sure the fabric of the property is dried out with dehumidifiers and other advanced drying equipment and also cleaned professionally, to eradicate the health hazards.
No corners are being cut and, where the property owner is using Property Claim Assist’s recommended contractors, there are no fees for the property owner to pay for the Property Claim Assist service.
Many of those we are assisting are viewing our fee-free service as the answer to their prayers, having reached rock bottom and not having known where to turn, to get the help they need with their London flood insurance claim.
Helping you with your London flood insurance claim
If your property in West London, South West London, East London or Croydon, or elsewhere in Greater London, was affected by the July or October floods and you need someone, to either get your insurance claim underway or take over negotiations on your behalf, all you need do is call us on 0333 577 2720.
We shall provide you with the same dedicated and efficient service that we are already offering to others who have suffered property losses due to the London floods.
Flash flooding is likely to become a regular event in London, so should your property suffer as a result of water entering your property after flash flooding, please let us help you.
Of course, we can also assist you with any other type of property insurance claim, wherever you live. Keep our number 0333 577 2720 at hand, in case you need to make domestic or commercial property insurance claim and remember to visit www.propertyclaimassist.co.uk for up-to-date advice and information.
