Private Client Services: Property Insurance Claims for High Net Worth Individuals

At Property Claim Assist, we represent policyholders in property insurance claims of all sizes — but we understand that high net worth and ultra high net worth individuals often face different, complex challenges when insuring and protecting their properties and assets. Our Private Client Services are not a separate offering, but a reflection of the specialist expertise we apply when dealing with high-value insurance claims across the UK.

Whether you’re dealing with a major loss at a high-value residence, listed building, or a home containing significant luxury contents, we provide the same trusted, professional service — tailored to your specific needs and expectations.

Bringing a wealth of specialist experience from the Loss Adjusting world

Tom joins the Property Claim Assist team as a recognised expert in High Net Worth insurance claims—an appointment that stands to be a real asset for our clients. Whether in handling claims, or leading dedicated teams on behalf of the UK’s most respected Insurers, Tom offers deep insight and proven expertise in this highly specialist field.

“Over the years, I’ve overseen the resolution of major property damage claims involving exceptional homes, heritage properties, and valuable personal assets. I’m well-versed in navigating the challenges of unique architecture, listed buildings and specialised contents, in an environment where privacy, tact, and professionalism are essential. Now acting exclusively on behalf of Policyholders, I am committed to delivering the highest standard of representation and advocacy—ensuring that clients receive the full benefit of my industry knowledge, strategic insight, and dedication”

Tom Butcher – Director of Property Claim Assist

Expert Loss Assessors for High Net Worth Insurance Claims

Our Directors have decades of experience handling high-value property insurance claims on behalf of High Net Worth individuals. We routinely manage cases involving:

High net worth and Ultra High Net Worth residential properties
Luxury Contents including fine art, jewellery, antiques, and designer furnishings
Listed buildings and architecturally significant homes
Complex property portfolios or multi-residence ownership
Working within sensitive or security-conscious circumstances

We work solely for you as the Policyholder — never for insurers — and use our knowledge of insurance policies, property valuation, and claims negotiation to secure the best possible outcome on your behalf.

Complete Management of Your Property Insurance Claim

We understand the demands on our clients’ time and the importance of discretion. Our Private Client Services are designed to remove the burden of dealing with the insurance company and ensure your interests are fully protected from day one.

  • A single, experienced Director-level point of contact throughout your claim

  • Immediate response and on-site attendance following a loss

  • Detailed review of your insurance policy and entitlements

  • Strategic negotiation with insurers to secure maximum settlement

  • Access to trusted partners for restoration, valuations, and specialist services

  • Full transparency and regular updates throughout the process

  • Total discretion and confidentiality at all times

Why High Net Worth Clients Choose Us

Our expertise in high-value property insurance claims is built on a strong foundation of trust, results, and personal service. We don’t offer a different service — just the right service, adapted to the complexity and value of your situation.

If you are a High Net Worth individual facing a complex or significant property claim — due to fire, flood, theft, or structural damage — we are here to help you navigate it with confidence, efficiency, and peace of mind.